A fast growing media company is seeking an Infrastructure Manager/Technology Lead to manage the Technology/Infrastructure team. This team will develop a deep understanding of the company’s infrastructure and become their experts in integrating systems. You’ll mostly be focused on spearheading project work, but you’ll also play a key role in managing the service delivery by overseeing the technical escalation points for the IT Support team where required.
This role is hybrid (mix of London office and Home-working) and is paying circa £55,000 plus good benefits.
My client is an inclusive employer and particularly welcomes applicants from diverse backgrounds and under-represented groups, including supporting with any requirements or needs in the application process.
Responsibilities:
- Managing the Technology/Infrastructure Team
- Ensuring all aspects of IT/technology are functioning effectively, including user devices, business systems and network connections to meet business and user needs.
- To delegate primary escalation points to resolve technical questions and issues.
- Engaging with key personnel to establish the business’ technology needs.
- Install, configure and maintain hardware and systems ensuring appropriate security and performance.
- To be the subject matter expert in all aspects of implemented systems; with in-depth knowledge of how they are configured, deployed and run.
- Involved in the complete technology lifecycle from conceptualisation to delivery including transition to Operations and Service Delivery.
- Evaluate and implement appropriate software or hardware solutions and ensure integration with existing systems.
- Create and maintain effective technical and operational documentation; making available to relevant personnel.
- Ensure all work carried out complies with company group policy and Tech Ops standard procedures / best practice.
Skills/Experience Required:
- Line Management or Team Leadership/Supervisory experience required
- Excellent technical knowledge is required; a degree in Computer Science, Engineering or equivalent hands on experience in a range of roles.
- Ability to oversee the configuring of virtual environments, functional networks, servers, software.
- Good understanding of Security (AV, Firewalls), DHCP & DNS, Storage Systems, IP Telephony.
- Overseeing of network engineering, network operations, and network performance analysis skills including LANs, WANs & Wireless, TCP/IP Networking principles.
- Proficiency with Identity and Access Management systems inc. SSO integrations (Okta preferred).
- In depth knowledge of Google Workspace admin.