Service Desk Analyst – Central London, Hybrid - £33,000

Service Desk Analyst – Central London, Hybrid - £33,000

A highly successful, global business are looking for a personable Service Desk Analyst or Helpdesk Analyst to join their established IT team on a 12 month FTC.

Please note- this role offers hybrid working and there is a chance it may go permanent.
As the Service Desk Analyst you will work with Desktop and Infrastructure support teams to field requests and provide IT support remotely and in person.  You will record and manage incidents within the service desk ticketing system and deliver effective troubleshooting within agreed service levels.  You will also help to manage all end user devices deployed at home or in the office.

The ideal candidate will be customer focused with great communication skills.  You will be familiar with ITIL processes and have experience supporting a Windows environment.  Exposure to the following technologies would be beneficial:

Active Directory

Office 365

Microsoft InTune



The salary on offer for this role is up to £33,000 plus great benefits.

London - Central
IT Support
Contact Name:
Amy Lawrie

Latest IT Support Jobs

IT Support Engineer - Surbiton, Surrey - £42,000

London - South / £42,000

IT Support Engineer – Surbiton, Surrey A highly successful and rapidly growing global business are looking for an IT Support Engineer with 1 st and 2 nd Line Support experience to join their IT team.  This is a fantastic opportunity to join a great business that really prides itself on supporting and developing their employees; onsite...

Read more

First Line Engineer

London - Central / £25,000

A well-established managed services provider based in London Victoria is seeking a driven and friendly 1st Line Support Engineer to join their expanding team. This position is based 5 days a week onsite, however, once probation has been passed at 3 months the role would switch to a hybrid environment, at the line manager's discretion....

Read more

Senior IT Engineer

London - Central / £60,000

A global media company based in Central London is seeking a Senior IT Engineer (ideally with strong experience of Okta and AWS) to join them for a 12 month period to ensure group technology systems are specified, designed, delivered and run as effectively as possible. You’ll work on a wide range of projects that improve...

Read more
View more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.