Junior Implementation Consultant – North London - £30,000
A highly successful digital marketing agency based in North London are looking for a recent grad to join their Implementation team. This team is responsible for managing the end-to-end implementation of hybrid mail and digital communication solutions for clients. This role involves coordinating with internal teams, understanding client requirements, delivering tailored solutions, and providing post-implementation support to ensure a seamless user experience. You will serve as the primary contact during the onboarding process, helping to ensure that the digital solution integrates well with the client's existing systems and meets their specific business needs.
As the Junior Implementation Consultant you will assist in the deployment and configuration of hybrid mail systems, working closely with senior consultants and IT teams to ensure a smooth rollout. You will provide first-line troubleshooting for hybrid mail system issues, escalating more complex problems to senior consultants or external vendors as needed.
The ideal candidate will be a recent graduate that would enjoy a technical and customer facing role. You might have a degree in Information Technology, Business Administration, or a related field and are looking for your first support role. Some experience in implementation, technical support, or customer success roles, ideally within the digital solutions, hybrid mail, or related technology sectors would be advantageous.
Proficiency with cloud-based communication platforms, CRM systems, and data management tools or familiarity with hybrid mail systems or digital communication solutions is a plus.
The salary on offer for this role is up to £30,000 plus benefits.