A market leading tech company is seeking a skilled IT Support Contractor for a 6-month engagement to be based onsite at their SW London location. The ideal candidate will have strong expertise in server management, with additional skills in network and desktop management.
The 6 month contract is paying up to £300 per day inside of IR35, and is a fully office based (Wandsworth) role.
Responsibilities:
- Server Management:
- Perform server maintenance tasks including drive replacement and powering on servers.
- Assist with server migration and site closure as needed.
- Monitor and manage server room access.
- Ensure compliance with industry regulations and standards.
- Perform regular data backups and disaster recovery operations.
- Network Management:
- Move network cables as required.
- Monitor the A/C unit in the server room.
- Manage network configurations and monitor system performance.
- Troubleshoot and resolve network issues.
- Desktop Management:
- Power on workstations for remote users as required.
- Assist users with basic IT issues during morning UK hours.
- Process e-waste and ship gear back to the Plymouth depot.
Additional Responsibilities:
- Be on-call on-site in case of power outages.
- Provide on-site presence in the mornings following patch deployments.
- Reset power strips as needed.
- Collaborate with various departments to ensure IT systems align with organizational goals.
- Document IT processes, systems, and configurations for future reference.
- Provide on-site support coordination for desktop-related issues.
Qualifications:
- Proven experience in server management, including maintenance and migration.
- Strong knowledge of network management and troubleshooting.
- Experience in desktop support and user assistance.
- Ability to work independently and manage time effectively.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Experience with Microsoft Windows Server and Windows 10/11 Pro.
- Familiarity with network monitoring tools such as PRTG Network Monitor.
- Previous experience in a similar role within a corporate environment.