A Canary Wharf based business is searching for a capable IT Support Analyst to join the team. As an organisation that embraces flexibility you will be able to work from home up to 4 days per week. Please note, out of hours work is required for this role, on a rotational basis, which is split between the IT team.
Reporting to the Head of IT, the IT Support Analyst will work within a small team to support the delivery of the IT strategy and services. You will collaborate with IT partners and managed service providers by providing 1st and 2nd line support to monitor and support service delivery. You will plan and implement upgrades, set up new workstations and server builds and fault diagnostics of desktop PCs, laptops and servers.
In order to be suitable for this role you will have experience of supporting Windows, Office 365 and Active Directory. It is advantageous to hold experience supporting Linux workstations and servers however this is by no means necessary. You will be a collaborative
and dynamic team player with excellent communication skills and a passion for technology or cyber security.
This is an excellent opportunity for a personable IT Support Analyst to join a market leading not-for-profit organisation.