IT Service Desk Manager

A highly successful, rapidly growing software house based in the heart of Central London is looking for an experienced Service Desk Manager to join its talented team. They offer a hybrid working environment.

The ideal candidate will have previous experience as an IT Manager or Service Delivery Manager, with excellent interpersonal skills, and be IT literate. You’ll ensure the smooth running of daily operations, manage their established IT Support Team, act as an escalation point, and provide support for their software and hardware platforms. You will also be responsible for analysing business processes and recommending new approaches.

In order to be considered, you must have experience with the following:

  • Hands-on leadership experience with managing IT teams

  • Experience with assisting, developing, and managing IT policies/procedures

  • Prior experience of working within a Windows environment

  • Managing deployment and roll-out projects

This role is a newly created position and a great opportunity for a determined and driven IT professional to join a business where they are able to help grow and develop the IT team.

Salary:
£50,000
Type:
Permanent
Location:
London - Central
Sector:
IT Management
Ref:
19887
Contact Name:
Briony Lenderyou-Ferguson

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