A growing IT Consultancy Services business is seeking a IT Consultant/Lead Engineer to provide 1st to 3rd line/IT Systems Management level support on client sites, based predominantly in central London.
In this role you’ll work on client sites 3+ days a week and from home 2 days a week, you’ll have full autonomy to plan your own schedule dependent on clients’ needs.
The role is paying £60,000-£65,000 DOE plus good benefits including 23 days holiday, supported training opportunities, phone and laptop as well as management opportunities going forward as the company continues to grow which it definitely will. The company pays good bonuses and reviews salaries annually also.
Working alongside the existing IT team, you’ll support requests sent from the client to the company’s helpdesk. You’ll ensure that all incidents are resolved in a timely manner and participate as a Lead Engineer on client accounts. You’ll be able to project manage and implement technical solutions when required.
To be suitable you’ll have a good understanding of the following tech:
- Experience of leading projects/deploying/implementations/end-to-end project delivery and priority management.
- Strong experience of administering and deploying macOS and Apple Devices.
- Strong experience of administering and deploying Apple MDM/RMM solutions including Addigy and Jamf
- Strong experience of administering and deploying Microsoft Office 365, in particular Exchange, Sharepoint & Teams.
- Microsoft Windows 10 onwards, Microsoft Intune, Microsoft Entra, Microsoft Active Directory.
- Good fundamental knowledge of networking and the ability to set up and maintain SME networks including firewalls, wireless and 1.2 switches.
- Good experience of cloud-based storage solutions such as Dropbox, Box, etc., and deploying cloud-based and on-premise backup and recovery solutions.
- Good experience of administering on-premise NAS storage, client meeting room equipment, maintaining Cyber Essentials accreditation, creating and maintaining written IT policies and managing procurement.