A dynamic Claims and Compensation company with substantial financial backing is seeking an experienced and detail-oriented Head of Compliance to oversee and lead and grow their compliance function. The successful candidate must have a proven track record of managing compliance in a highly regulated environment, with extensive knowledge of Financial Conduct Authority (FCA) regulations and ideally a deep understanding of the Claims Management industry.
This new role is to be office-based in the company’s Liverpool city centre HQ and offers a competitive salary of £75,000-£85,000 DOE as part of a generous remuneration package. This is a fantastic opportunity to make an impact in a crucial role within a rapidly evolving industry.
As Head of Compliance, you will lead a team of five and be responsible for ensuring that all company operations comply with relevant laws, regulations, and industry standards, while maintaining an effective compliance culture across the organisation.
Essential Experience, Skills & Qualifications:
- At least 3 years of experience in a Compliance Manager/Head of Compliance role, preferably within Claims Management or Financial Services.
- Strong understanding of FCA regulations, including those specific to claims management, consumer protection, financial services, and customer credit.
- Proven experience in leading a compliance team, including the ability to manage, mentor, and inspire a team of professionals.
- In-depth knowledge of compliance management systems and reporting tools, with the ability to analyse regulatory data and ensure full compliance.
- Strong verbal and written communication skills, with the ability to convey complex regulatory requirements clearly to both senior management and operational teams.
- Excellent analytical skills with a strong focus on risk management and problem-solving.
- A relevant compliance qualification (e.g., ICA Diploma in Compliance, ACAMS, etc.) is preferred but not essential.
Desirable Attributes:
- Experience within the Claims Management industry or a similar highly regulated sector (such as financial services or consumer credit).
- Strong knowledge of GDPR and data protection regulations as they pertain to claims management.
- The ability to work effectively under pressure and manage multiple priorities.