Customer Service Advisor

An expanding Managed Service Provider has an exciting opportunity for a personable and enthusiastic individual to join their growing team as an IT Customer Service Advisor based in their Redhill offices. The company embraces hybrid working and you can work remotely 2 days per week.

Within this role, you would be responsible for providing 1st line technical support to users for a variety of clients. You will join a team who are the initial point of reference for IT issues and operate in a fast-paced environment where you will be expected to deliver exceptional customer service.

In order to be suitable for this role, you must have some experience in a customer service environment paired with strong communication skills, both oral and written. You will be passionate about IT and building a career in technology. A degree in computing/IT or a related discipline or any IT certifications would be advantageous to your application but are by no means necessary.

This is an outstanding opportunity for an individual to join a well-established organisation in their first IT-based position. You will have the chance to learn from senior team members and expand your technical knowledge and skillset. The company offers a great benefits package and a clear path of progression.

Salary:
£28,000
Type:
Permanent
Location:
Surrey
Sector:
IT Management
Ref:
21378
Contact Name:
Lucy McPherson

Latest IT Management Jobs

Contracts and Asset Manager

London - Central / £55,000

A large well–established organisation is looking for a driven Service Delivery Manager / Service Contracts & Asset Manager to lead the process and function for managing the entire portfolio of third-party technology contracts as well as associated assets including software licences and equipment. This is a hybrid role both working from home, approximately 3 days per week,...

Read more

Head of IT (Salesforce)

London - Central / £60,000

A London based events and exhibitions company is looking for an experienced Head of IT with a hands on SME background. This role is paying a starting salary of up to £60,000 based on experience. Benefits include hybrid working and 25 days annual leave. Managing a small IT team as well as external service providers...

Read more

Service Desk Team Lead

Kent / £50,000

Service Desk Team Lead – Hybrid - Belvedere, Kent  A large and rapidly growing facilities business are looking for a Service Desk Manager with Team Leadership skills who wants to join their growing IT team. This will be a hands-on role and would suit an individual with solid technical experience who is looking to progress their career....

Read more
View more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.