An established, successful and growing business is looking for a bright and motivated Trainee Service Desk Analyst (1st line) to be part of a small IT team based in the Beeston area, Nottinghamshire (commutable from Leicestershire, Derbyshire and parts of Lincolnshire).
The successful candidate will be responsible for providing 1st & 2nd line (both remote and deskside) support for approximately 460 users across multiple sites, covering both hardware and software queries.
In order to be suitable for this position you will have experience working in a Trainee Helpdesk Analyst, Graduate Service Desk Engineer, Junior Desktop Support Analyst, IT Support Technician or similar role with proven 1st & 2nd line technical support experience. It is essential to have broad technical knowledge including Windows OS, MS Office and hardware.
This is an excellent opportunity to take on a key role as part of the company's growth plans. This Junior Service Desk role is paying a basic salary of £23,500 plus benefits including pension, life assurance and 23 days holiday.