The Ashdown Group has been engaged by a highly successful Professional Services Company who are currently seeking a driven, detail oriented and friendly customer services /researcher to join their expanding and motivated team to assist them in maintaining, updating and collecting data retrieved across multiple businesses. This is a remote working or home based role
You will be calling a variety of professionals whilst working as part of a small and intimate team, carrying out integral research and capturing these results accurately onto a database. It is essential that you are a confident communicator over the phone and are able to deal with working in a fast-paced working environment.
In this role you will be expected to:
- Speak daily on the telephone, liaising with professionals regarding data information
- Proof-read, edit and maintain database information
- Have prior experience handling data within a working environment
- Conduct research over the web, telephone, and desk in order to update and improve data
- Have proven organisation skills and an excellent eye for detail
- Fantastic interpersonal skills that enable you to build strong and effective working relationships
- Have Intermediate/Advanced level Word and Excel skills