The Ashdown Group has been engaged by a growing telecommunications provider, to assist in their search for a Telecoms Provisioning Specialist.
The successful candidate will have hands-on circuit provisioning experience, ideally with systems such as WLR3, ecoX, ISAAC or ABS, however cross-training will be provided.
The purpose of the role is order processing for telecommunication products and services, therefore working within a fast paced, deadline driven sales environment. With this in mind, this role will suit someone who has worked in provisioning within a B2B environment who is proactive and highly organised .
Reporting into the Head of Provisioning, you will manage fixed voice and data inventories, reporting on updates for new orders, service relocations and order cancellations. In addition, you will liaise with Engineers to source site access documentation , Risk Assessment and Method statements. You will monitor order workflow and delivery trends, whilst update internal and external customers on order progress.
In order to secure an interview, the ideal candidate will have up-to-date working knowledge of telephony / circuit data products such as ISDN30, SIP or ADSL. Furthermore, you will be comfortable working under pressure and to strict SLA's. The Provisioning Specialist must be proactive, well organised and tenacious. This is a deadline driven environment and therefore candidates must be assertive, with the ability to work collaboratively with suppliers to deliver services which meet the companies SLA's.
The client is looking for somebody to work 09.30am - 6.00pm shift pattern Monday - Friday. The role will be office based (when safe to do so) and the offices are in West London
In return, our client offers a competitive salary and a generous bonus package, 25 days holiday, healthcare, free parking. The company invest heavily in their staff, therefore this would suit someone who wants to develop their career be part of a highly recognised company, who is currently going through a period of substantial growth.