Based out of the Tower Hill area, this is the IT managed service provider you were always hoping to work for. Focusing on quality and the customer, they have an exceptional slate of service contracts that are allowing them to expand further; they are investing to retain staff and deliver innovative technology solutions.
The role is primarily based in the head office providing remote support. Occasionally attendance on-site is required, perhaps one day, every other week.
Consider the role at the 3rd line level, although the boundaries are blurred, you will be the final point of escalation. You will be tasked with installing and configuring Windows servers, Exchange, Powershell, Active Directory with advanced DNS, DHCP skills and overseeing the associated network technologies. Ideally you will be MCSE / MCSA certified or equivalent
Further, you will learn to take on an increasing amount of mentoring and leadership related work so communication skills are the key caveat to making an application. You must be able to deliver an exceptional client experience and willingly follow the dynamic of the existing team. You will speak well, be outgoing and understand how to communicate with users.
Salary is in the range of £45,000 to £50,000. To find out more and send your CV, click on the apply button and, if asked, complete the consent registration form on the Ashdown Group website.