An award winning professional services company based near Waterloo is looking for a Service Desk Lead to manage the delivery of their desktop services function.
The successful candidate will manage a team of three service desk professionals and serve as the first point of call for IT issues in a fast-paced, professional services environment. You will provide user facing support, when needed, and work as an escalation point for the team.
The successful candidate will play a key role in the maintenance, ongoing support and enhancement of the organisation's IT department. You must be hands-on, proactive and a natural problem solver.
Working within a technologically advanced IT department, you will support desktop and cloud based applications. You should have a methodical and logical approach and have proven experience with technical team leadership, Windows 7/10, Active Directory, Exchange, Office 365 and basic Windows server administration.
To send your CV, click on the apply button and, if asked, complete the consent registration form on the Ashdown Group website.