Service Desk Analyst

IT Support / Service Desk Analyst - Insurance (Birmingham)
 
* Please note this role is starting as a 6 month fixed term contract*
 
Salary up to £36,000 plus benefits. Remote working available with the expectation you will be able to visit the office twice a week
 
A global insurance in central Birmingham is looking for an experienced Service Desk Analyst /  2nd Line Desktop Support Analyst. This is a fantastic opportunity to join a global insurer with approximately 900 staff in the UK.
 
Duties will include working as part of a team to provide a high level of 2nd line support across the following technologies; 
- Windows 10
- Office 365
- Citrix
- Azure Active Directory
- Exchange
- PC and laptop hardware
- Webex support

To be considered suitable for this role you will need to have previous experience in a 1st/2nd line support role such as Desktop Engineer, IT Service Desk Analyst or IT Coordinator and have strong experience in supporting the above-mentioned technologies. It is also a requirement that the successful candidate is a strong IT problem solver with excellent team working mentality and outstanding communication skills.
 
To apply, please submit a copy of your CV.
Salary:
£36,000
Type:
Permanent
Location:
Birmingham
Sector:
IT Support
Ref:
20611
Contact Name:
Chris Hiett

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