Service Delivery Manager

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A well-established Construction company is looking to hire a senior IT Management professional to manage the day-to-day activities of their expanding IT function.

You will take a lead role in the continual improvement of the firm’s technology capabilities and be responsible for the implementation of programme of change across their systems and IT processes. Acting as an escalation point for the technical teams, you will review the escalation process, create relationships with vendors and third-party supplier and ensure a seamless service desk experience.

The role would suit a confident communicator that is able to lead business relationship management and is comfortable influencing at board level. You will have experience in recruiting and managing technical staff and be able to develop efficient technical strategies.

The ideal candidate will possess an in-depth knowledge of ITIL best practice Infrastructure, service operations and continuous improvements. You will have excellent organisational and risk management skills and extensive experience in IT Service Delivery.

This is a fantastic opportunity for a determined and diligent IT professional to join an organisation that invests heavily in their staff and offer rewarding and defined career progression.

 

Salary:
£60,000
Type:
Permanent
Location:
London - North
Sector:
IT Management
Ref:
18542
Contact Name:
Paul Sharp

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