Senior IT Support Engineer

An internationally successful and market leading company is looking for a driven Senior Technical IT Support Engineer with some mentoring / team leading exposure to join its IT team based in the Enfield area, North London / Hertfordshire borders. This will be a hands-on role as the successful candidate will be providing 2nd / 3rd line technical support (infrastructure – MS stack) to approximately 200 users. Reporting into the Group Head of IT, the role will also involve providing day to day oversight of the IT function (technical support and application support teams), ensuring tickets are resolved within the defined SLAs – a great opportunity to take on more responsibility and gain managerial experience.
In order to be suitable for this role you must have worked in a Senior Technical IT Support Engineer, Helpdesk Team Leader, Service Desk Manager, Lead Windows Systems Administrator or similar senior technical role with some exposure to overseeing, mentoring or leading some junior staff. It is essential to have broad technical knowledge covering as many of the following as possible Windows Server, Windows 10, Office 365, Exchange, Azure, networking and VoIP. The ideal candidate will also have some industry relevant certifications such as IT degree, MCP, MCSA, MCSE. ITIL, VCP or similar, however this is not essential.
This is a diverse hands-on and managerial role which would suit a driven technical support professional looking to further their career in a global business. This is Senior Technical IT Support Engineer role is offering a basic salary of up to £35,000 plus benefits including health cover, 25 days holiday, as well as breakfast, lunch, and dinner subsidised onsite.
London - North
IT Support
Contact Name:
Jon Heard

Latest IT Support Jobs

3rd Line Infrastructure Engineer - £50,000 - London

London & South East

A well-established and market leading business who have been operating for over 40 years across the UK are seeking a motivated and technically adept 3rd line Infrastructure Engineer to join their growing team.   In this position you will be responsible for the IT infrastructure whilst designing system configurations; directing system installations; designing, documenting and enforcing...

Read more

Linux Administrator - Kingston Upon Thames

London & South East / 60000

A Unix/Linux System Administrator is required to maintain the efficient, secure and reliable running of the company infrastructure for this well established and rapidly growing business. This role involves the installation, configuration and maintenance of UNIX/Linux operating systems to provide the 24x7 infrastructure to ensure the business and customers meet industry regulations. This role will...

Read more

IT Support Analyst

London & South East / £25,000

A corporate, city-based firm are seeking an IT Support professional with solid 1st line support experience. Strong customer service, communication and problem solving skills are essential for the role. Please be aware that the IT team has responsibility for providing technical support for infrastructure, networks and both bespoke and 3rd party applications. You will need...

Read more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.