A growing IT Consultancy based in Kent is seeking a Senior IT Engineer/Lead Engineer to provide 1st to 3rd line level support to clients in London and the South East.
In this role you’ll work from home occasionally but mainly on client site when required (this will be at least 2 days a week on client sites). The role is paying up to £55,000 plus good benefits including 25 days holiday, supported training opportunities, phone and laptop as well as management opportunities going forward as the company continues to grow.
Working alongside the existing IT team, you’ll support requests sent from the client to the company’s helpdesk. You’ll ensure that all incidents are resolved in a timely manner and participate as a Lead Engineer on client accounts. You’ll be able to project manage and implement technical solutions when required.
To be suitable you’ll have a good understanding of (most of) the following up to a 3rd line level:
- Windows Server, Windows OS, Apple MacOS.
- Active Directory and Azure Active Directory.
- Knowledge of MS Exchange.
- Public cloud, email and storage solutions such as Google Workspace and Microsoft 365.
- Email security products e.g. Mimecast and Microsoft Defender for Office 363
- Backup technologies and procedures both traditional and cloud.
- Virtualization products - MS Hyper-V ono MS Azure.
- Networking covering LAN, vLAN, WAN and Wireless technologies.
- Firewall appliances and security (IPS, Gateway AV, VPN). Experience with WatchGuard, Meraki and Unifi products advantageous.
- Switch / routing appliances.
- Good knowledge of GPO deployment and Microsoft endpoint management, including defender for endpoint.
- Understanding of MacOS Bash and MS PowerShell, advantageous.
- Apple and Microsoft MDM, including Intune, JAMF and Addigy.