Senior Infrastructure Engineer

A global bank is seeking a hands-on Senior Infrastructure Engineer to be responsible for the day-to-day operations, support and maintenance in all aspects relating to the London office’s IT production environment with a strong focus on IT infrastructure as well as end user support. The role reports into a Head of IT as part of a team of 4 IT Engineers and is paying up to £80,000 plus benefits.

 

This role will be 100% office based to start with, becoming office based/working from home on alternate weeks once established in the position.

 

Responsibilities:

             Ensure the day-to-day running of the London IT function, from 1st-3rd line focusing on Networking/Server Support/Cloud (Azure) Computing at a 3rd line level.

             Manage and administer the branch Networked Storage environment. Includes maintenance of storage availability, security management and general system integrity

             Support and administration of the physical and virtualised server environment

             Provide 1st, 2nd and 3rd level hardware and software support for the IBM iSeries platform and applications that reside thereon

             Supporting 3rd party Banking applications that are developed both internally and externally (MIDAS+, Data Warehouse, etc.)

             Maintain Active Directory, including Group Policy and user creation, deletion and permissions

             To work in accordance with local and head office IT security policies and procedures

             To ensure the reliability and integrity of data backups and management of offsite tape media

             To ensure the entire Disaster Recovery site and systems are maintained to mirror that which is in the production environment

             Support, maintain and administer any related or associated IT equipment that is subject to approved use within the bank.

             Report any IT security weaknesses, events or incidents to Senior Management and the Branch IT Security Officer

             Adhere to ITIL concepts and procedures for incident and change management

             Support and maintain the daily helpdesk, coordinating user enquiries, incidents and changes.

             Support and maintain Cisco VOIP telephones and BT Dealer boards

             Maintain and support AV infrastructure including IPTV, Video Conferencing and Projectors

 

Requirements:

  • International banking Infrastructure Analyst / Infrastructure Support experience
  • Experience working with Microsoft cloud technologies (Azure and M365)
  • Familiarity with latest Microsoft OS and Server software, Server and Networking Technologies
  • Previous Team Leader Experience preferred

 

Salary:
£80,000
Type:
Permanent
Location:
London - Central
Sector:
IT Support
Ref:
19760
Contact Name:
Will Cusack

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