IT Support Engineer - 2nd Line

A well established, international business based in Surbiton, Surrey (20 mins from London Waterloo) are looking for an experienced IT Support Engineer to provide 2nd Line support to their users both face to face and remotely.
 
Key responsibilities will include:
Provide telephone and email support for internal users
Software installation, desktop imaging, software inventory and monitoring
Configuration and installation of physical and virtual servers
Administration and configuration of Cisco Networking devices.  (Switches / Firewalls)
Backup administration
Assist with projects of all sizes including technology infrastructure and software projects
Overall management and responsibility for the efficient handling of support requests
 
To be suitable, you will have gained the following:
Experienced in installing, supporting and troubleshooting :
Windows 10,
Microsoft Office 2016,
Active Directory,
Microsoft 365
Networking (DNS, DHCP, TCP/IP),
VMware/Hyper-V
Remote Access tools
 
The salary on offer for this role is £35,000 - £40,000.
Salary:
£40,000
Type:
Permanent
Location:
Surrey
Sector:
IT Support
Ref:
18192
Contact Name:
Amy Lawrie

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