This is a fantastic opportunity for a Senior IT Engineer to take a Team Leader role within an IT consultancy firm in the Dorking area of Surrey. This role is paying £50,000 and offers a hybrid flexible working week.
To be considered for this position you will have a solid IT support background covering telephone & remote service desk support as well as onsite support. The ideal person for this position will have a split experience of hands on IT support as well as managing a small IT team or IT Helpdesk.
Core skills & experience for this position include:
- IBM Power Servers & IBM VMs
- Windows Server & Azure
- Active Directory & Azure AD
- Office 365
- Training & mentoring
- KPI & SLA management
- Ticket allocation & escalation management
Managing a small IT Service Desk of 3 IT support Analyst, you will provide training & mentoring, ticket allocation & escalation management, as well as providing 3rd line support to various customers across a variety of IT hardware & software systems.
My client has been in business for over 15 years and are very highly regarded in their chosen sectors. They can offer excellent career opportunities & training, as well as giving you the chance to work on the latest cutting edge technologies.
This role is paying £50,000 and offers a hybrid flexible working arrangement (circa 3 days in the office & 2 days from home). If you are an IT Manager, IT Service Desk Manager, IT Helpdesk Team Leader, or a Senior IT Engineer with junior staff mentoring & training experience, and you are looking for a new challenge please send me your CV immediately.