An exciting opportunity has arisen for an IT Support Engineer to join a well-established creative and production agency; this is a newly created role following the companies continued expansion.
Joining a fast-paced, innovative IT team you will primarily be offering desktop support and fixes in addition to working closely with the IT Manger on new and exciting projects, making sure the company is up to date with changing IT developments and software.
Key responsibilities include taking phone calls and requests for IT assistance and escalating issues as they arise, assisting with the support and maintenance of IT business services, workstation hardware and other devises. Assisting with assigned projects and tasks and ensuring all incidents and service requests are managed to a high standard.
The ideal candidate will have a background in IT including experience in software, hardware and applications. Possess excellent communication skills, the ability to work in a fast-moving environment and proven problem-solving skills. An understanding of backup software, networking fundamentals, virtual server hosting, Microsoft 365 and active directory is highly desirable.
The salary on offer for this role is up to £28,000 per annum + great benefits. This role is a perfect opportunity to develop a career in IT.