IT Support Engineer – 2nd Line - Surbiton, Surrey - £42,000

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IT Support Engineer – Surbiton, Surrey

A highly successful and rapidly growing global business are looking for an IT Support Engineer with 2nd Line Support experience to join their IT team.  This is a fantastic opportunity to join a great business that really prides itself on supporting and developing their employees; onsite gym is provided as well as free breakfast and lunch plus other great benefits. Hybrid working is offered - 4 days per week in the office and 1 day per week at home.  

This IT Support Engineer role is a "hands on “ IT position where support is often provided face to face, over Teams or on the phone.  It would suit a personable, friendly, customer focused IT Support Engineer, IT Support Analyst, 2nd Line Engineer, Desktop Support Engineer.  As well as BAU support, there will also be interesting project work to be involved in.

Key responsibilities include:

Provide telephone and email support for internal users

Software installation, desktop imaging, software inventory and monitoring

Configuration and installation of physical and virtual servers

Administration and configuration of Cisco Networking devices.  (Switches / Firewalls)

Backup administration

Ensure that all problems are accurately logged within Helpdesk system, resolved promptly and efficiently or escalated where appropriate

 Assist with projects of all sizes including technology infrastructure and software projects

Overall management and responsibility for the efficient handling of support requests

The ability to conduct and participate in meetings / system demonstrations

 

Skills required:

Professional manner with excellent communication skills

Windows 10

Active Directory

Microsoft 365

 

Desirable Experience:

Azure

Networking (DNS, DHCP, TCP/IP)

VMware/Hyper-V

Remote Access tools

 

The salary on offer for this role is up to £42,000 plus benefits including:

 

Free onsite gym

Free breakfast and lunches for all

Cycle to work scheme

Continued professional development

Private healthcare and pension

22 days holiday per year which increases with length of service

A friendly fun and very exciting environment enhanced with regular company-funded social events such and seasonal parties

Salary:
£42,000
Type:
Permanent
Location:
London - South
Sector:
IT Support
Ref:
23065
Contact Name:
Amy Lawrie

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