IT Support Analyst

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A well-established law firm is looking for an accomplished Senior IT Support Analyst to join its sizeable IT team based in Birmingham. This organisation embraces flexibility so the chosen candidate will be able to work remotely 4 days per week. 

In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise in the administration and support of Office 365, Windows Server, Active Directory and VMware. In addition to this a working knowledge of Citrix, networking (switches) and Azure would be highly advantageous to your application.

As part of a dynamic hybrid team you, you will be responsible for the operation, support and development of the IT infrastructure, providing 1st-3rd line support to the wider team. Working with a broad range of technologies you will provide a proactive support service, ensuring systems remain accessible, available and well managed. You will also act as an escalation point for support issues such as loss-of-service incidents, maintenance and problem investigations.

This is an outstanding opportunity for a proven IT Support Analyst to join a highly successful company that offers an attractive range of benefits and clearly defined career path.

IT Support
Contact Name:
Lucy McPherson

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