A world-renowned professional services firm operating in the legal sector is seeking a diligent, motivated, and friendly IT Helpdesk Analyst to join their team on a 3-month contract, based in central London, with possible scope for extension. This part-time contract (20/21 hours a week), is paying £23 per hour and will be inside IR35.
Working closely alongside the Regional IT Manager and supporting a user base of 50 users both onsite and remotely, you will be responsible for carrying out day-to-day IT support tasks including but not limited to carrying out first and second-line support, managing and dealing with ticketing queries, performing software and hardware installations, and mobile device, laptop and printer support.
To be considered for this position, you must have proven experience with the following:
Windows 10
Active Directory
O365
Carrying out remote support
Proven laptop, mobile and printer device management
Although not essential, any prior legal sector experience with case management tools would be advantageous to your application
My client is open to discuss which days and hours you would prefer to work during the week, as there is a lot of flexibility that they are able to provide. If this role sounds of interest to you and you would like to apply, please send your most updated CV for review!