My client is a well-established and highly respected IT consultancy based in the Dorking area of Surrey. Due to continued growth and expansion they have a newly created position for an IT Service Desk Analyst to join the support team at their head office in providing IT support to a wide range of customers in the Surrey, Kent, Hampshire and Greater London area.
Please note – this location is NOT accessible via public transport so you MUST drive and have your own transport.
To be considered for this position you will have previous experience working on an IT helpdesk providing 1st line telephone and remote support, ideally for a large organisation or for an MSP providing customer support.
Your skills and experience will include working with:
- Call logging & remote access tools
- Windows 10
- Office 365
- Active Directory
- Network & server monitoring – Nagios, Halcyon etc..
The ideal candidate will have a friendly and outgoing personality with an excellent understanding of customer service.
If you are an experienced IT Service Desk Analyst / IT Helpdesk Analyst and you are looking for a new and exciting challenge please send me your CV immediately. In return for hard work and dedication my client will match your skills and experience with a salary of circa £25,000.
Job Title: IT Helpdesk Support Analyst – IT Service Desk Support Analyst
Support Level: 1st line telephone & remote IT support
Core Technologies: Windows 10, Office 365, Active Directory & Windows Server
Location: Dorking, Surrey - MUST drive and have your own transport
Salary: Circa £25,000
Sector: IT consultancy, MSP