IT Support Analyst

My client is a well-established and highly respected IT consultancy based in the Dorking area of Surrey. Due to continued growth and expansion they have a newly created position for an IT Service Desk Analyst to join the support team at their head office in providing IT support to a wide range of customers in the Surrey, Kent, Hampshire and Greater London area.

Please note – this location is NOT accessible via public transport so you MUST drive and have your own transport.

To be considered for this position you will have previous experience working on an IT helpdesk providing 1st line telephone and remote support, ideally for a large organisation or for an MSP providing customer support.  

Your skills and experience will include working with:

  • Call logging & remote access tools
  • Windows 10
  • Office 365
  • Active Directory
  • Network & server monitoring – Nagios, Halcyon etc..

The ideal candidate will have a friendly and outgoing personality with an excellent understanding of customer service. 

If you are an experienced IT Service Desk Analyst / IT Helpdesk Analyst and you are looking for a new and exciting challenge please send me your CV immediately. In return for hard work and dedication my client will match your skills and experience with a salary of circa £25,000.

  • Job Title: IT Helpdesk Support Analyst – IT Service Desk Support Analyst

  • Support Level: 1st line telephone & remote IT support

  • Core Technologies: Windows 10, Office 365, Active Directory & Windows Server

  • Location: Dorking, Surrey - MUST drive and have your own transport

  • Salary: Circa £25,000

  • Sector: IT consultancy, MSP

IT Support
Contact Name:
Christian Patton

Latest IT Support Jobs

Helpdesk Analyst

Hertfordshire / £30,000

A highly successful MSP based in Hemel Hempstead are looking for an experienced 2 nd Line Support Engineer to join them.  To be suitable, candidates must have the following: Proven experience working in a 2 nd line support role within a Windows environment Excellent diagnostic and problem-solving skills; Strong communication and customer service skills; Experience...

Read more

Desktop Support Analyst

London - Central / £32,000

A forward-thinking, city-based firm are seeking an IT Support professional with solid 1st and 2nd line support experience. Strong customer service, communication and problem solving skills are essential for the role. The company regularly seek to improve and invest in their internal IT offering. Please be aware that the IT team has responsibility for providing...

Read more

Systems Engineer

London - Central / £45,000

 - OSI network layers, TCP/IP, BGP etc. A fantastic opportunity has arisen within a successful media organisation. They are looking for a Technologist to help ensure group technology systems are effectively specified, designed, delivered and run with the end users requirements as the focus of the solution. The role holder will be part of a team...

Read more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.