IT Support Analyst

 

A leading health and leisure provider is seeking an outgoing Desktop Support Engineer to join their friendly team!

 

Reporting to the Infrastructure Manager you will play a pivotal part in their team, acting as the main support for the IT Manager whilst also working very closely with the 1st line Support Analyst to maintain the service desk. The successful candidate will work to maintain the Windows Server and Desktop operating systems within a Microsoft Exchange environment. 

 

The successful individual will have excellent communication and IT support skills and be able to provide 1st and 2nd line support for their operating systems and software on all devices, across this multi-site business.

 

This is a fantastic opportunity which will allow the successful candidate exposure to a range of technology and will require a high level of customer service as you support the users, adopting a very hands on manner. It is therefore you must have excellent interpersonal and communication skills, with the ability to use your own initiative and work independently. 

 

To be considered for this role you must have;

 

-Solid experience in a 1st and 2nd line support role

-Knowledge of Windows 7, 8, and Windows 10

-Knowledge of Microsoft Exchange 2010/2013, Office 365, Outlook & SharePoint

-Some Windows Server 2008, 2012 and 2016 experience

-Active Directory experience

-Telephony VoIP

 

Although not essential, candidates with any Microsoft qualifications such as MCP's, MCSE, Virtualisation experience (VMware & Hyper-V) and finally experience with Switches, Routers, Firewalls would be considered highly advantageous.

 

The starting salary for this role is up to 32,000, depending on skills and experience and offers additional benefits including free gym membership, season ticket loan, pension and 23 days holiday per annum plus bank holidays.

Salary:
£32,000
Type:
Permanent
Location:
London - Central
Sector:
IT Support
Ref:
16819
Contact Name:
Epiphany Wright-Nash

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