IT Support Analyst (Mac)

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A wonderful opportunity to work for a prestigious organisation where you will be able to demonstrate your Apple expertise and help users of diverse levels.

You will be working with all levels of support staff and young people so the role will be very varied.

To be suitable for this role you must have proven ability of supporting and administering Apple equipment in a networked environment, in particular iPads, MacOS devices and Apple TV’s and experience with MDM solutions, ideally JAMF Pro

Responsibilities include:

Lead and escalation point for support issues relating to Apple products and systems to 2^nd or 3^rd line level.
Management of Apple School Manager
Management and configuration changes of Mobile Device Management system
UK Driving license is essential

Additionally there are great benefits and a lovely working environment

Salary:: £35,000
Type:: Permanent
Location:: Hertfordshire
Sector:: IT Support
Ref:: 19601
Contact Name:: Charlie Freeth

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