IT Support

Windows - 1st line/2nd line

An opening has become available for an IT Support engineer to join a growing and well-established IT services provider. This role will be supporting remote clients, ensuring that SLAs are met and the helpdesk function runs smoothly. This role would suit those who take an active interest in owning their tasks and someone who is motivated to contribute to improvements and changes within the team and company. This is a great opportunity for an individual to expand their knowledge and work within an environment where they can learn from experienced engineers. 

 Skills and Responsibilities:
- Day to day remote support of end user desktops 
- Basic desktop troubleshooting inc. connectivity, printer, login and local computer problems
- Maintenance of Monitoring and Management Systems 
- Experience within a Microsoft 365 environment
- Active Directory and Azure AD user administration
- Remote administration of server environments
- An understanding of company back-up and ant-virus solutions
IT Support
Contact Name:
Ellie Sayer

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