IT Service Desk Analyst

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IT Service Desk Analyst - Global Insurance Business (Birmingham)

Initial 6 month fixed term contract

Salary up to £38,000 pro rata plus bonus, 25 days holiday and hybrid working (ideally visiting the office twice a week)

A global insurance in Birmingham is looking for an experienced Service Desk Analyst / 2nd Line Desktop Support Analyst. This is a fantastic opportunity to join a global insurer with approximately 900 staff in the UK.

Duties will include working as part of a team to provide a high level of 2nd line support across the following technologies;
- Windows 10
- Office 365
- Citrix
- Active Directory, Azure AD, Intune
- PC and laptop hardware - mainly Surface Pro
- Webex support

To be considered suitable for this role you will need to have previous experience in a 1st/2nd line support role such as Desktop Engineer, IT Service Desk Analyst or IT Coordinator and have strong experience in supporting the above-mentioned technologies. It is also a requirement that the successful candidate is a strong IT problem solver with excellent team working mentality and outstanding communication skills.

To apply, please submit a copy of your CV.

Salary:: £38,000
Type:: Permanent
Location:: Birmingham
Sector:: IT Support
Ref:: 21684
Contact Name:: Chris Hiett

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