IT Service Desk Analyst

IT Service Desk Analyst - Global Insurance Business (Birmingham)
 
Initial 6 month fixed term contract. Salary up to £38,000 pro rata plus bonus, 25 days holiday and hybrid working (ideally visiting the office twice a week)
 
A global insurance in central Birmingham is looking for an experienced Service Desk Analyst /  2nd Line Desktop Support Analyst. This is a fantastic opportunity to join a global insurer with approximately 900 staff in the UK.
 
Duties will include working as part of a team to provide a high level of 2nd line support across the following technologies; 
- Windows 10
- Office 365
- Citrix
- Active Directory, Azure AD, Intune
- PC and laptop hardware - mainly Surface Pro
- Webex support

To be considered suitable for this role you will need to have previous experience in a 1st/2nd line support role such as Desktop Engineer, IT Service Desk Analyst or IT Coordinator and have strong experience in supporting the above-mentioned technologies. It is also a requirement that the successful candidate is a strong IT problem solver with excellent team working mentality and outstanding communication skills. The organisation prides itself on having an excellent working culture with a personable and helpful team. 
 
To apply, please submit a copy of your CV.
Salary:
£38,000
Type:
Permanent
Location:
Birmingham
Sector:
IT Support
Ref:
21538
Contact Name:
Chris Hiett

Latest IT Support Jobs

Azure Engineer

Home-Based / £60,000

This is an excellent opportunity for an Azure Engineer to join a UK wide leading MSP in a customer focused position as an Azure Technical Specialist. This role is paying £60,000 and offers remote working options.   Working closely with the Azure Architects you will work on a variety of customer based cloud infrastructure projects including...

Read more

Service Management Systems Analyst

London - Central / £42,000

A large well–established organisation is looking for a driven Service Delivery Analyst  / Service Management Systems Analyst to assist with maintaining business processes and various administrative tasks to support the system. This is a hybrid role both working from home, and from their City, London office approximately 2 days per week.   In order to be suitable...

Read more

2nd Line Support Engineer - Hybrid Working - £42,000pa

London - Central / £42,000pa

A well-established charity based in Central London are looking for a 2 nd Line Support Engineer to join the team. Our client offers hybrid working and a generous benefits package including 36 days annual leave (including bank holidays), a 35-hour working week, season ticket loan, meal allowance plan and cycle to work, pension, life assurance...

Read more
View more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.