IT Service Desk Analyst

My client is a long established and highly regarded IT consultancy going through continued growth and expansion. As a Microsoft Gold Partner they have an impressive SME customer base across Surrey, Greater London, and Hampshire for which they provide the complete range of IT services to.
 
This is a newly created position for an experienced IT Support Analyst to join the 1st line service desk providing telephone & remote IT support.
 
As a customer focussed role the successful candidate will have exceptional communication skills and enjoy dealing with users of all levels.
 
To be considered for this position you will have a solid background of supporting, managing and troubleshooting a Microsoft stack. This will include:
  • Windows 10
  • Active Directory
  • Office365 &/or Exchange Server
 
Any further experience with Citrix & VMWare, as well as any antivirus & backup solutions would be highly beneficial.
 
Based in the Guildford area of Surrey, my client is in a good location for train links and A3 / M3 driving. This role is paying a salary of £23,000 + full MCSE training & certification, pension, dental, life assurance & healthcare. If you are an experienced IT Engineer looking for your next step please send me your CV immediately stating ref: ASH018147CP in the subject line.
  • ​Job Title: IT Helpdesk Analyst – IT Service Desk Analyst
  • Core responsibilities: 1st line telephone & remote IT support
  • Primarily Technologies: Windows 10, Office 365 & Active Directory
  • Location: Godalming area of Guildford, Surrey
  • Salary: £23,000 + full MCSE training, pension, healthcare, dental & life assurance
  • Reference: ASH018147CP
  • Key Words: IT Technician, IT Support Analyst, IT Helpdesk Analyst, IT Service Desk Analyst, Windows 10, Office 365, Active Directory, Windows Server, Citrix
Salary:
£23,000
Type:
Permanent
Location:
Surrey
Sector:
IT Support
Ref:
16895
Contact Name:
Christian Patton

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