IT Service Desk

A top tier law firm are looking for a bright, driven, technical individual with a passion for IT and great communication skills to join their IT Service Desk team.

This is a 1st line support role and would suit someone of graduate calibre who brings some commercial IT Support experience to the role

Duties are varied and will include:

  • Support users in a Windows 2012/2016 environment
  • Support users with Office 2016.
  • Assist with some general administration of the network
  • Active Directory - adding users and setting permissions
  • Organise resources ranging from computer hardware / software, mobiles and videoconferencing equipment.
  • Install software and hardware on new and existing computers.
  • Demonstrating 1st class customer service skills when dealing with partners across the firm.

To be successful in securing the role, you should have:

  • Some commercial experience within a similar IT Support role.
  • Good knowledge of network infrastructure
  • Good troubleshooting and analytical skills
  • Demonstrate that your passionate about technology
  • Show good communication and organisational skills, with a flexible attitude and drive to go above and beyond to solve the issue in front of you.

Any experience with Office 365, or working within a VMware environment would be considered desirable, but not at all essential to securing this role.  

This business has modern offices boasting many tech features and nice break out areas, in the heart of the City.  They offer flexible working options, invest heavily in technology, as well as the training and progression of their staff.  In addition to a starting salary of up to £27,000, they also offer 5% bonus and a decent benefits package and up to 24 days holiday per year

London - East
IT Support
Contact Name:
Rebecca Taylor

Latest IT Support Jobs

Senior IT Support Engineer

London - Central / £35,000

A creative city-based business are looking for a Senior IT Support Engineer to join their internal team. You will support the core technology platforms within the business, managing; on site hardware, cloud platforms and networks. You will also be an escalation point for the wider support team. The company is a global business and you...

Read more

1st and 2nd Line IT Support Analyst

London - Central / £30,000

A leading media-focused business are looking for a 1 st and 2 nd Line Support Analyst to join their in-house team. You will be the first point of contact for IT support for the UK and wider European region, supporting circa 150 users. The IT set up is predominantly Microsoft / Windows but also incorporates some...

Read more

Infrastructure Engineer

London - West / £60,000

A nationwide, rapidly expanding business within the property sector is looking for a personable Infrastructure Engineer to join its growing team. In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise in the administration and support of Windows Server 2012/2016, Exchange 2010+, Active Directory, VMware...

Read more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.