IT Helpdesk Analyst

This is an excellent opportunity for an IT Support Analyst to join a global leading firm going through continued growth & expansion. They have a newly created opportunity for an IT Service Desk Support Analyst to become an important part of their busy IT helpdesk team in their East Sussex office.
 
Initially, this role will be 9-5:30 hours, but once you have settled in and learnt the systems you will be placed on a rota for the early (8:00am-4:30pm), mid (9:00am-5:30pm) and late (4:30pm-12:00am - this late shift will always be working from home) shifts. Please note – once on the late shift you will be paid an extra £250 per week (circa £3000 per annum) + the basic salary of £24,000.
 
To be considered for this position you will have a strong passion for IT and a friendly and outgoing personality. You will have an excellent understanding of customer service and enjoy dealing with IT users at all levels.
 
As an IT Helpdesk Analyst you will have some previous experience using call logging & remote access tools, as well as supporting:
  • Windows 10
  • Office 365
  • Active Directory
  • PC’s, laptops & printers
 
Any further experience with SharePoint, MS Teams &/or ERP/CRM systems will be highly beneficial but NOT essential.
 
This role will be a hybrid split of mostly working from home with some office-based days. Based in the Uckfield area of East Sussex they have onsite parking and are commutable from Crawley, East Grinstead, Tunbridge Wells, Crowborough, Haywards Heath, Burgess Hill, Hailsham, Lewes, Brighton, Seaford, Newhaven and Eastbourne.
 
My client can offer excellent training & career progression. In return for hard work and dedication, they will match your skills with a basic salary £24,000 + circa £3000 late shift allowance + company bonuses.
 
If you are a confident & passionate IT support analyst with IT Support Analyst experience looking for a new challenge please send me your CV immediately.
 
Salary:
£27,000
Type:
Permanent
Location:
Sussex
Sector:
IT Support
Ref:
21113
Contact Name:
Christian Patton

Latest IT Support Jobs

2nd line IT Support Analyst

Manchester / £43,000

The Ashdown Group has been engaged by a well established financial organisation to assist in their search for an experienced remote and desk-side IT Support analyst. (Windows / Exchange / Active Directory)  based in Central Manchester.   This is an urgent position and would need the successful candidate to start by October, so please only apply if you...

Read more

2nd line IT support Analyst

Manchester / £43000

  The Ashdown Group has been engaged by a well established financial organisation to assist in their search for an experienced remote and desk-side IT Support analyst. (Windows / Exchange / Active Directory)  based in Central Manchester.   This is an urgent position and would need the successful candidate to start in September, so please only apply if you...

Read more

Windows Infrastructure Engineer

Essex / £65,000

This is an excellent opportunity for an experienced Windows Infrastructure Engineer to take a newly created role within a London based consultancy firm. Split between working from home, and working in the Waltham Cross & Walthamstow offices, this role is paying up to £65,000 and offers an excellent opportunity to work on some exciting projects and...

Read more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.