IT Helpdesk Analyst

This is an excellent opportunity for an IT Support Analyst to join a global leading firm going through continued growth & expansion. They have a newly created opportunity for an IT Service Desk Support Analyst to become an important part of their busy IT helpdesk team in their East Sussex office.
 
Initially, this role will be 9-5:30 hours, but once you have settled in and learnt the systems you will be placed on a rota for the early (8:00am-4:30pm), mid (9:00am-5:30pm) and late (4:30pm-12:00am) shifts. Please note – once on the late shift you will be paid an extra £250 per week.
 
To be considered for this position you will have a strong passion for IT and a friendly and outgoing personality. You will have an excellent understanding of customer service and enjoy dealing with IT users at all levels.
 
As an IT Helpdesk Analyst you will have some previous experience using call logging & remote access tools, as well as supporting:
  • Windows 10
  • Office 365
  • Active Directory
  • PC’s, laptops & printers
 
Any further experience with SharePoint, MS Teams &/or ERP/CRM systems will be highly beneficial but NOT essential.
 
This role will be a hybrid split of mostly working from home with some office-based days. Based in the Uckfield area of East Sussex they have onsite parking and are commutable from Crawley, East Grinstead, Tunbridge Wells, Crowborough, Haywards Heath, Burgess Hill, Hailsham, Lewes, Brighton, Seaford, Newhaven and Eastbourne.
 
My client can offer excellent training & career progression. In return for hard work and dedication, they will match your skills with a salary of up to £24,000 + company bonuses + late shift allowance.  
 
If you are a confident & passionate IT support analyst with IT Support Analyst experience looking for a new challenge please send me your CV immediately.
 
Salary:
£24,000
Type:
Permanent
Location:
Sussex
Sector:
IT Support
Ref:
19768
Contact Name:
Christian Patton

Latest IT Support Jobs

IT Support Engineer

London - Central / £50,000

A highly successful financial services firm is looking for an accomplished IT Support Engineer to join its technology department, based in Central London. Reporting directly to the CTO within a small high-performance team, you will provide a proactive systems, network and user support service to circa 100 employees.   In order to be suitable for this...

Read more

Systems Engineer

London - Central / £60,000

A highly successful financial services firm is looking for an accomplished Systems Engineer to join its technology department, based in Central London. Reporting directly to the CTO within a small high-performance team, you will maintain and enhance a sizeable hybrid cloud and physical technology estate and provide a proactive user support service to circa 100...

Read more

Systems Administrator

London - South / £48,000

A growing not-for-profit organisation based in South East London is seeking a Systems Administrator / Infrastructure Engineer to provide support and ongoing administration of their O365 suite and SharePoint systems.   The role is offering a salary of up to £48,000 and will be mostly remote (1 or 2 days in the office maximum per week). They...

Read more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.