IT Helpdesk Analyst

This is an excellent opportunity to join a well-established and highly respected IT consultancy firm based in the Dorking area of Surrey. Due to continued growth and expansion they have a newly created position for an IT Support Analyst to join the support team at their head office in providing 1st line  support to a wide range of customers in the Surrey, Kent, Hampshire and Greater London area.
 
Please note – this location is NOT accessible via public transport so you MUST drive and have your own transport.
 
To be considered for this position you will have previous experience working on an IT helpdesk providing 1st line telephone and remote support, ideally for a large organisation or for an MSP providing customer support.  
 
Your skills and experience will include working with:
  • Windows 10
  • Office 365
  • Active Directory
  • Call logging & remote access tools
  • Network & server monitoring – Nagios, Halcyon etc..
 
The ideal candidate will have a friendly and outgoing personality with an excellent understanding of customer service. 
 
If you are an experienced IT Service Desk Analyst / IT Helpdesk Analyst and you are looking for a new and exciting challenge please send me your CV immediately. In return for hard work and dedication my client will match your skills and experience with a salary of circa £25,000.
 
Job Title: IT Support Analyst - IT Helpdesk Support Analyst – IT Service Desk Support Analyst
Support Level: 1st line telephone & remote IT support
Core Technologies: Windows 10, Office 365, Active Directory & Windows Server
Location: Dorking, Surrey - MUST drive and have your own transport
Salary: Circa £25,000
Sector: IT consultancy, MSP
Salary:
£25,000
Type:
Permanent
Location:
Surrey
Sector:
IT Support
Ref:
17279
Contact Name:
Christian Patton

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