Are you an experienced IT professional with a background in hospitality? We're looking for an IT Consultant for a 6-month FTC to lead and manage the technology infrastructure across our client’s portfolio of hospitality venues across the UK. The candidate will be required to visit a number of sites so must be willing to travel and have their own transport.
As the IT Consultant, you will be responsible for the implementation, management, and optimisation of IT systems across all venues, including leading on the migration of their existing PMS to Mews.
You’ll play a key role in aligning technology with business goals, improving operational efficiency, and enhancing the guest experience.
Key responsibilities
Evaluate existing IT infrastructure and deliver tailored technology solutions for a variety of hospitality settings. Lead the transition of Property Management Systems (PMS) from platforms such as Little Hotelier to Mews, ensuring a smooth and efficient changeover. Manage the implementation and integration of guest-facing technologies, including mobile check-in/out, smart locks, and self-service kiosks, to enhance the overall guest experience. Plan and deploy CCTV systems and access control solutions, while ensuring full compliance with data security standards such as PCI DSS and GDPR. Deliver training and ongoing technical support to staff, ensuring confident use of newly implemented systems and tools. Optimize system performance and scalability, with a strong focus on operational efficiency and guest satisfaction. Oversee the migration of hosting services and email systems from third-party providers to in-house infrastructure.
Candidates must have
- Degree in Information Technology, Computer Science, or Hospitality Management.
- Proven experience in IT management within the hospitality industry.
- In-depth knowledge and practical experience with Property Management Systems, including Mews.
- Strong understanding of POS, Wi-Fi, access control, and network infrastructure.
- Experience with CCTV system setup and networking.
- Ability and willingness to travel regularly to sites across the UK.
- Excellent communication, problem-solving, and project management skills
This is a fantastic opportunity for an IT professional to join a dynamic and fast-growing company in the hospitality industry. The role is offered on a 6-month FTC basis with a pro rata salary of £65,000p.a.