A dynamic and customer-focused Claims and Compensation company is seeking a HubSpot Technical Support Engineer to take full ownership of their HubSpot platform, from setup and configuration to automation, integrations, and data architecture. You’ll work closely with marketing, sales, operations, and IT to ensure HubSpot is used efficiently to integrate cleanly with our systems, whilst supporting scalable growth.
Key Responsibilities:
- Full technical HubSpot ownership & configuration
- Build, optimize, and maintain custom workflows, deal stages, lifecycle stages, lead scoring, and properties
- Manage user roles, permissions, and governance across teams
- Lead complex automation strategies across the funnel (email, sales enablement, operations)
- Develop and manage integrations between HubSpot and third-party tools (e.g. Salesforce, NetSuite, Segment, Slack, Zapier, custom APIs)
- Own technical implementation of custom API integrations using HubSpot's API and middleware tools
- Implement testing processes for workflows, forms, scoring models, and integrations
- Troubleshoot technical issues and liaise with HubSpot support where needed
Must-Have Experience:
- 3–5+ years of hands-on HubSpot experience
- Strong understanding of HubSpot Marketing Hub and Sales Hub
- Proven experience building complex workflows, lead scoring, automations, and data structures
- Experience with HubSpot API and third-party integrations
- Confident managing large datasets and CRM hygiene
- Comfortable using tools like Zapier, Make, Postman, or similar
Nice-to-Have Experience:
- Knowledge of Salesforce, NetSuite, or other CRMs/ERPs
- Familiarity with JavaScript, JSON, or Python (for API and integration work)
- HubSpot certifications (Marketing Software, CMS, Operations, or Developer certifications)
This fantastic new role is to be based in the company’s office in Liverpool city centre and offers a competitive salary of £55,000-£75,000 DOE as part of a generous remuneration package. This is a fantastic opportunity to make an impact in a crucial role within a rapidly evolving industry.