A well-established business is looking for a personable, driven and adaptable Helpdesk Analyst to join its expanding team, based in Essex. You will be required to travel between sites in Colchester and Chelmsford, so a driving license is required.
You will work as the first point of contact for IT-related issues. You will provide first-line technical support to all members of the firm to ensure that all customers receive a friendly, enthusiastic and professional level of service.
You must have proven 1st/2nd line support experience within a windows environment. Previous experience supporting Windows 7/10, Active Directory and Office 365 is essential. You will gain experience with Intune, Exchange Online, Defender ATP, SharePoint and Teams.
This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading firm that offers an attractive benefits package and a clearly defined career path.