Graduate Mobile Service Desk Technician

Sorry, this advert is now closed. Click here to view our live vacancies.

A well-established organization located in the Chesterfield area is in search of an enthusiastic and dedicated Graduate Mobile Service Desk Technician to join their team on a permanent basis! This opportunity is tailored for recent graduates and offers outstanding benefits, including 30 days of annual leave plus bank holidays. The role comes with flexible working hours, allowing for shifts anytime between 8 am and 6 pm, within a 37.5-hour workweek.

Working independently and reporting directly to the Senior Service Desk Technician, you will play a vital role as the initial point of contact for IT-related inquiries, providing first and second-line support to around 1,200 end-users across three client sites. Occasionally, you may also assist staff members at their homes. You'll have approximately one day a week dedicated to phone coverage, along with responsibilities for maintaining and generating reports from the incident management and change systems. This role also offers the opportunity to engage with ongoing and exciting IT projects. You'll be equipped with a mobile van for site visits, making a full and clean U.K. driving license a prerequisite.

To be eligible, you should possess prior experience in first-line support, gained through roles or apprenticeships, computing degrees, or volunteering. Familiarity with Windows, Office 365, Active Directory, and basic networking knowledge is essential. A background in customer service would be highly beneficial. Additional qualifications like CompTIA, CCNA, or ITIL will enhance your application.

IT Support
Contact Name:
Claudia Ashdown

Latest IT Support Jobs

3rd Line IT Support Engineer - Kingston, Surrey - Hybrid - £65,000 plus bonus

Surrey / £65,000

3rd Line IT Support Engineer / Systems Administrator – Kingston, Surrey – Hybrid - £65,000 plus bonus   A highly successful software house are looking for an experienced Systems Administrator or Systems Engineer to join their IT team.  This is a really exciting opportunity to join an expanding business and highly experienced IT Operations team.  They are in the process...

Read more

IT Technical Consultant

Surrey / £55,000

Due to continued growth and demand, my client has a newly created requirement for an experienced customer focused IT Consultant. This role will be based out of Guildford and is paying up to £50,000 + £4500 car allowance & further benefits .   My client is a Microsoft Gold Partner MSP with an impressive number of SME customers in...

Read more

IT Support Engineer - Hybrid - Chesterfield

Derbyshire / £24,000

A well-established organisation based within the Chesterfield area is seeking a technical, friendly, and determined Service Desk Technician to join their team on a permanent basis! This organisation offers incredible benefits, including 30 days holiday plus bank holidays, with flexible working hours allowing your shift to take place anytime between 8 am - 6 pm during...

Read more
View more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.