French-speaking IT Support Engineer

A leading city-based consultancy firm are currently looking for a French-speaking IT Support Engineer for their London office.


This is a new position and will be key in providing the day-to-day IT operational support for the London, Brussels and Paris regions, hence the ability to speak French fluently is essential.


Key responsibilities will include:


- Providing technical support and troubleshooting issues arising from hardware, software, phones, systems and networking

- Maintaining user accounts and ensuring system security   

- Configuring and installing PCs, networking printing devices, peripherals and software

- Providing desk-side support for a variety of stakeholders

- Setting up AV equipment, as required

- Training staff on various technology

- Completing accurate technical documentation


You will need to have very solid 1st, 2nd and, some 3rd line IT support / networking experience. This is going to be a high visibility role, in a fast-paced, corporate environment.


The successful candidate will need to be able to ingratiate themselves quickly and be able to demonstrate a flexible mindset, as there will be the need for on-call and/or after-hours support at times.


Technology experience required includes: Active Directory, Remote Desktop, Microsoft Windows 7/10, Office 2012/2013, Mobile Devices (iOS, Android, Blackberry), general LAN/WAN/ wireless networking, TCP/IP, DNS, DHCP, familiarity with VoIP phone systems.

London - Central
IT Support
Contact Name:
Zuleyma Bennett

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