Desktop Support Analyst

Desktop Support Analyst - London - £40,000


A fantastic opportunity has arisen for an experienced 2nd line Support analyst based to join a small investment bank based in Central London. Focusing on providing excellent support to the users in the EMEA offices. The role is primarily based in the London office providing remote support across other sites.  Occasionally travel to other offices may be required.  

 Working on a central Service desk, you will be supporting users at 2nd line level. You will be tasked with supporting and maintaining Windows desktop, Windows servers and supporting and deploying an array of common software applications including Microsoft Office 10/ O365 via phone, remote and deskside. You will need a knowledge of Citrix and ideally Bloomberg/Adobe/Capital IQ .

 Working as part of a team you will take on some work with Exchange and Active Directory. Starting with support and maintenance, before resolving more complex issues.

 Communication skills are the key. You must be able to deliver an exceptional client experience and willingly follow the dynamic of the existing team.  

 Ideally our client is looking for candidates who have some previous experience working in Finance, Banking or Professional Services environments.

This role offers the ability to work from home 1 - 2 days per week. As well as a salary of up to £40,000 benefits include bonus, pension, flexi benefits package and healthcare

London - Central
IT Support
Contact Name:
Sheryl Hannan

Latest IT Support Jobs

Application Support Engineer - Hybrid - £65,000

London - Central / £65,000

My client, a leading professional services firm in Bank, Central London, are looking for a strong and established Application Support Engineer to join their growing team. The purpose of this role is to provide high-end support and resolution of issues for the company's web applications.   The successful candidate will track and manage internal and third-party...

Read more

SCCM Build & Deployment Engineer

London - North / £40,000

This is a newly created opportunity for an experience IT Engineer with solid user build & deployment experience to join a fast growing IT consultancy in Bedfordshire. This role is paying £40,000 and will be predominantly office based.   As a EUC / Endpoint Build Engineer, within the Cloud Solutions team, you will be responsible for engaging external...

Read more

IT Support Engineer

Surrey / £30,000

This is an excellent opportunity for a dynamic IT Field Engineer to join an MSP in a customer facing BAU support role. This role is paying £30,000 and will cover multiple customer sites across Greater London.   My client is a long established and growing MSP in the heart of Surrey, and they require a solid...

Read more
View more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.