The Ashdown Group has been engaged by a growing telecommunications provider, to assist in their search for a Data Analyst.
Please note- Telecoms experience is essential.
The Billing/Tariff Analyst will provide expenditure analysis, support the IT Director in keeping the Billing System in synchronisation with company tariffs, whilst monitor competitors tariffs and make recommendations to the Board regarding any improvements. The Analyst will be responsible for cost reduction, therefore minimising charges, maximising credits and managing connections/disconnections from the most appropriate Network tariffs to minimise costs.
To be considered for this role, you must have previous experience working within a billing/pricing environment.
The suitable candidate will be IT literate, including Microsoft Excel to an advanced level (pivot tables, VLookup and ideally macros) ideally VBA and MS SQL. The ideal candidate will be educated to Degree level, with previous experience of working within a pricing/billing environment. The suitable candidate requires a mix of person and project management skills, coupled with wide experience assisting in problem escalation.
The purpose of this role is to produce professional analysis documentation, spreadsheets and reports. You will need to be able to present these findings and explain the technical information to those at all levels within the business, customers and suppliers. With this in mind, you MUST have demonstrable experience authoring management information and analysis, with the confidence to formally present your findings.
You will maintain and troubleshoot call-based billing systems, and ideally be experienced in Microsoft SQL Server, fixed line voice and data wholesale pricing / retail tariff's, and mobile voice and data whole sale pricing / retail tariff's. Furthermore, you will be accountable for billing assurance; providing internal support for handling relevant queries.