Our client is looking for a Customer Success Support Administrator to join them on an temporary 4 - 8 week contract. £12.40 p/h
This is an urgent assignment and you must be able to start on w/c 27th January, it is offered with Hybrid working 4 days working from home and 1 day a week in their Birmingham office (Fort Dunlop area)
This is a general administrative position, to help support the team during their busy period and dealing with backlog of admission and training course enquiries.
To be suitable for the role you will have most of the following experience:
Strong administrative experience within a professional organisation
Comfortable dealing with queries via email and on the phone
Eye for detail and experience of inputting data into CRM systems
Organising and uploading files onto systems
Comfortable handling incoming and out going calls
Working within defined processes to strict deadlines .
Excellent verbal communication skills
Experience coordinating documents into appropriate files and entering information onto the database
Excellent MS Office skills - at least Intermediate level Excel and Word
Experience working within a membership or training/assessment organisation would be highly beneficial.
Whilst this is mostly working from home, there will be a need to attend the office one day a week - on Wednesdays and candidates must be able to get to Fort Dunlop area of Birmingham
This is for an initial 4 - 8 week period but may extend longer
The rate is £12.40p/h