Customer Relationship Manager

A specialist software company that has seen substantial growth in the last twelve months is looking for an experienced Customer Relationship Manager to join its team based in Croydon, South London. The successful candidate will be a confident communicator that is able to own relationships with their nationwide client base. You will be the first point of contact for technical queries and be responsible for nurturing and expanding relationships with their key accounts.
 
Working alongside the Sales and Marketing Director you will support sales activities, manage orders, quotes and maintain customer records. You will have the opportunity to travel to client sites and be involved in running training sessions for new users as well as assisting with sales and marketing presentations when required.
 
This is a versatile role in a growing business that has visibility with senior management. You will be involved in project work including the implementation of a new ticketing system and work closely with their development team to assist with technical troubleshooting and proposing bug fixes, tweaks and new features to their bespoke software platform.
 
The role would suit a proactive individual that is a natural problem solver. There is huge scope for career growth in a company that has seen double digit growth year on year.  
 
To send your CV, click on the apply button and, if asked, complete the consent registration form on the Ashdown Group website.
 
Salary:
£35,000
Type:
Permanent
Location:
London - South
Sector:
Office
Ref:
17390
Contact Name:
Paul Sharp

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