Cloud Infrastructure Engineer

Opportunity for a driven Cloud and Infrastructure Engineer to join a fast growing  IT Services business in Bedfordshire, offering flexible working options and great career development.

Acting as a escalation point to the 2nd line team and working closely with both Operations and Cloud Solutions teams, you will:

  • Identify and implement automation or problem/process resolution to drive efficiencies in the Service Desk
  • Where possible create knowledge and processes with automatic remediation to enable proactive monitoring of infrastructures, systems and networks.
  • Undertake Azure / 365/exchange administration
  • Ensure the right documentation, processes and knowledge are in place for smooth transition from Cloud Solutions to Cloud Ops.
  • Participate in major incident reviews and make recommendations to drive continual service improvement
  • Participate in on-call rotas (generous additional on-call rate)
  • Mentor the 2nd line staff and share knowledge

Key requirements:

Excellent problem solving skills - demonstrating both an analytical and methodical approach

Azure administration

Active Directory management

M365 deployment and administration

MS Exchange Management

Knowledge of InTune or SCCM

Networking & Troubleshooting



M365 or Azure certifications would be advantageous.  As would CCNA or CCENT

Starting salary for this role is up to £45,000 plus a solid benefits package and generous on-call.  The company offer a  nice office environment, but also offer the opportunity to work 3 days per week from home.

IT Support
Contact Name:
Rebecca Taylor

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