Client Contact Coordinator

A great opportunity for an experienced Client Contact Coordinator to join a hugely successful production company within their equipment leasing division. Working in a supportive and collaborative team the Client Contact Coordinator will use their exceptional customer service skills to build strong and lasting relationships with new and existing clients within the entertainment industry. This is a pivotal role and will see you working with clients, internal colleagues and logistics to ensure that client expectations are met.

 

Working alongside the Sales team the Client Contact Coordinator will answer incoming calls and emails from clients wishing to place orders for equipment, you liaise with the Technical and Production teams to source information necessary to negotiate pricing and provide quotes. You will deal extensively with logistic companies to ensure that equipment is shipped within tight deadlines and manage all billing processes once delivery has taken place, as well as other admin duties.   There will also be opportunities to attend industry events to represent the company brand.

 

The ideal candidate will have the following:

Previous experience within a fast-paced order processing role

Experience with a Rental Tracker system would be desirable

Positive and friendly manner

Highly organised with meticulous attention to detail

Good numeracy skills and IT skills

This is a brilliant opportunity to join a successful business with a growing team. The salary on offer is up to £30,000 plus great benefits.

 

Salary:
£30,000
Type:
Permanent
Location:
London - West
Sector:
Office
Ref:
21605
Contact Name:
Sheryl Hannan

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