A well established and growing software company is looking for a versatile application support analyst to join its growing team.
You will work on their bespoke software platform, providing support, troubleshooting a range of complex issues and you will be involved in software configuration and installation. The role will suit an individual that is customer focused as it involves client interaction, in which you will work within the wider, technical team to obtain a detailed client brief and tailor the application to their specific needs.
You will manage incidents and provide detailed root cause analysis of recurrent issues with a focus on continuous improvement. The ideal candidate will have a keen interest in technology, enjoy tinkering with bespoke and open source applications and will be looking to expand their technical skills in a collaborative, professional environment.