A global IT reseller is looking for a versatile IT Support professional. You will manage the full Service Desk function including Hardware Builds, Application Installation BAU support and a range of project-based work.
The successful candidate will provide 1st and 2nd line technical support for all user issues, manage support calls throughout their life cycle and will be a confident communicator with a broad range of technical experience. In addition to a background in Windows Support (Active Directory, Office 365, Exchange online), previous experience of Virtual Desktops, ideally Citrix XenApp, Microsoft SCCM and VMware would be highly advantageous.
This is an outstanding opportunity for a talented support analyst to develop their technical skills within a company that invests heavily in its staff and offers a range of attractive benefits. They provide full training on their products and applications including a detailed induction programme. You will receive defined career progression and work across a mix of BAU and project-based technical work.
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