2nd Line Support Analyst

Sorry, this advert is now closed. Click here to view our live vacancies.

Would you like to work for a rapidly growing and highly reputable Managed Services Provider (MSP) specialising in IT support, Cyber Security and VoIP Phone Systems? An exciting opportunity has now arisen for an experienced IT Support Engineer to join their team.

If you’re an experienced IT support professional, this is a fantastic opportunity to develop your career in a highly varied position with a small but growing company.

In this challenging role, you’ll have the chance to build on your existing skill-set whilst learning new techniques within the business along with them providing you with further training.

As an IT Support Engineer, you will be responsible for providing 1st, 2nd and 3rd line support to customers covering a wide range of technical issues.

Providing a high level of service at all times, you’ll install and administer Windows Server, VMware and Office 365, as well as plan and implement client-side IT, networking and security. You’ll seek to resolve all issues in a prompt and efficient manner, escalating any unresolved problems when necessary.

To be considered for this role, you must have:

  • At least 3 years experience in an IT support role for an MSP, involving both 1st and 2nd line support
  • At least 3 years experience in working with MS Windows Server
  • Demonstratable knowledge and experience in administering Office 365

If you would like to be considered for this role please send an updated version of your CV 

 

Salary:
£35,000
Type:
Permanent
Location:
London - North
Sector:
IT Support
Ref:
19964
Contact Name:
Charlie Freeth

Latest IT Support Jobs

IT Manager

London - Central / £45,000

A growing organisation is looking for a personable, articulate and analytical IT Manager to join its sizeable team based in central London. Please note that this is not a people-managing position; as the standalone IT Manager, you will be responsible for the day-to-day provision of IT support to the organisations’ staff in London and international...

Read more

Systems Administrator

London - Central / £45,000

A growing organisation is looking for a personable, articulate and analytical IT Systems Administrator to join its sizeable team based in central London. As the IT Systems Administrator, you will be responsible for the day-to-day provision of IT support to the organisations’ staff in London and international offices. You will independently manage the organisation’s IT...

Read more

IT Support Analyst

London - Central / £37,000

A highly successful architectural firm is looking for a personable and driven IT Support Analyst to join its expanding team, based in London. Please note this is an office based role so you will work on site 5 days per week.        Working as an integral part of a team of engineers you will provide 2nd...

Read more
View more

Exclusive roles, straight to your inbox

Not all our jobs make it online. Sign up for Job Alerts and receive our best roles first.